• Internet Account Executive (Seasonal)

    Job Location(s) US-Multiple Locations, All States
    Posted Date 1 week ago(4/12/2018 11:42 AM)
    Job ID
    2018-2289
    # of Openings
    1
    Category
    Administration
  • Overview

    CORT has an opening for a seasonal, full-time Internet Account Executive (IAE) to work from a home office.

     

    The candidate must be available to assist customers for 8 hours per day via the phone until 7:00 p.m. EST/ 6:00 p.m. CST/4:00 p.m. PST.

    The schedule will primarily be Monday through Friday with some optional Saturdays. The hours may fluctuate due to seasonality and customer demand.

     

    The role is primarily assisting inbound calls from our Customer Service line.

    Responsibilities

    • The candidate will assist current and future CORTcustomers with their customer service needs. They will need to recognize sales potential to pass to our sales team.
    • The candidate will utilize the phone heavily and email as a secondary tool.
    • Apply working knowledge of CRM system (Salesforce) to manage the customer’s sales/customer service cycle.
    • Utilize Outlook, Internet Explorer and Word as required.
    • Proficiency in navigating the Internet in order to assist customers is essential.
    • Communication with Customers – The candidate would be responsible for professional communications with customers to uncover and fulfill their needs, and to provide friendly and empathetic guidance and support.
    • Inter-company Communication – The candidate would be responsible to communicate daily productivity and any customer service situations that need to be resolved in a timely manner to his/her Supervisor.  Communication with all company employees must be professionally executed following phone and email etiquette guidelines.
    • Work Independently/Manage the Home Office – The candidate would be tasked with creating a routine and disciplines that will allow the work to be completed efficiently and within deadlines.

    Qualifications

    • Must have a High School Diploma or equivalent
    • Bachelor’s Degree preferred
    • Ability to build solid business relationships
    • Polished communication and presentation skills

    Additional Information

    About CORT

    CORT, a part of Warren Buffett’s Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services.  With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services.

     

    As part of a national company, CORT Furniture Rental offers opportunities for career development, professional growth, competitive salaries with position-specific incentive or commission plans, a comprehensive benefit plan, 401(k) and Profit Sharing, educational expense reimbursement and employee discounts. 

     

    For more information on CORT Business Services, please visit our website at www.CORT.com.

     

    CORT conducts drug screening, background checks and MVR checks (if applicable) as a condition of employment. CORT also participates in the E-Verify program.

     

    EEO/AA Employer/Vets/Disability

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